Personal Data we collect
Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
How we use your Data
We use your personal information to first and foremost, provide you customer service, to detect, prevent, mitigate and investigate fraudulent or illegal activities on your account and provide you with personalised advertising and marketing or products or services we think may be relevant to you. We will also use your information to provide and improve our Services, provide you with a personalised experience on our website.
When you place an order we collect your name, e-mail address, mailing address, and phone number. We may record which products you are interested in and which products you purchase. This enables us to process your orders efficiently and to improve the products and service that we are offering.
Cookies are small pieces of information that are stored on your computer’s hard drive by your browser. These allow us to store your account information and provide features to make your shopping on our website easier and more personal. Most browsers allow the cookie function to be turned off. The help menu on your browser should guide you on how to do this.
How we protect your Data
Your Data, Your choice
On our website you can update your information at any time by logging into your online account with your email address and password. Here you can update your full name, Billing and Delivery addresses, email address and update your password to keep your account secure. In accordance with new GDPR and UK data Law, should you contact us, we may ask for proof of your identity before disclosing any personal information about you.
Under the GDPR and UK Data law, you have a number of legal rights. For full information on these please visit the ICO website – https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Should you wish to submit a Data Subject request inline with your rights under the GDPR, please click through to the Web Form.